xfinity flex netflix not working

Repeat step1 and click on restart. To send us a Private direct message select the message icon in the top right corner and then search for Xfinity support.


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You should see the option that says Disable.

. Press the Home button on your Roku controller and click on Settings and then Netflix Settings. At the top scroll over to Reset Netflix and go through the process. The Xfinity Flex is Xfinitys version of a streaming device.

After following these steps your Xfinity Flex will turn on and start working even if it wasnt. But Netflix will start up and then crash before it. Try pressing the A button to bring up HelpTroubleshooting.

In case your problem isnt limited to turning on keep reading we have ample issues and solutions. Just got new cable for my new place and I got a free flex box. Press any button on the Xfinity remote.

Well walk you through. If you have Xfinity and Netflix is not working one of the first things you should do is try to reset the Netflix app. Youll need to have a 4K-compatible TV as well as in some cases like Netflix a 4K.

If youre eligible you can view Netflix programming on Xfinity X1 and Xfinity Flex. 4K UHD content can be found using Prime Video YouTube Netflix Disney and Xfinity On Demand currently and more content will be added in the future. I unplugged my box and that worked.

But as you can see thats the home screen not bad but I guess you got to subscribe to Netflix or HBO max-like things. If you have Xfinity X1 service and dont see the tile you dont have a compatible X1 TV Box. If you dont see Netflix listed among other apps and dont see Netflix content within Xfinity On Demand it could be for one of three reasons.

It comes with the voice remote still getting used to on-demand. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Navigate to and click on Apps.

Check for Remote Batteries. You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box youre trying to fix. An issue with your device.

The A button didnt work. If the LED light at the top is not flashing. Sometimes it may happen that your Xfinity Flex isnt connecting to Wi-Fi.

If that doesnt work you might need a new box. Heres how to do it on each Roku model. By quickly resetting Netflix any small.

A network connection issue. See the Equipment Requirements. Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password.

From the Home Menu highlight the Netflix app icon and press the star key on your Roku remote. An issue with your Netflix app or account. You do not have all the.

You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box youre trying to fix. Troubleshooting Xfinity X1 when Netflix isnt Appearing. To reset Netflix when using Xfinity simply press the A button on your Xfinity remote control and scroll over until you see Reset Netflix and click the option to proceed.

Op 2 yr. With our new Xfinity support direct messaging you do not need to input the name of a person. Downdetector only reports an incident when the number of problem reports is significantly higher.

First click on system refresh and it will take 10-20 mins. If you are experiencing a Netflix error use this article to resolve the issue. If Netflix isnt working there are a few possible causes including.

To find the Netflix app just say Netflix into your Xfinity Voice Remote or click the Netflix tile in the apps menu. If the remote is not working you wont be able to use any apps and it will give you a sense that the Xfinity Flex itself is facing some issues. Xfinity Flex Is Not Connecting to Wi-Fi.

To get back to watching. Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. It is common for some problems to be reported throughout the day.

On the Services tab tap the Troubleshoot button in the Flex section. First check for the Netflix App in the X1 Apps menu. Comcasts new Xfinity Flex streaming platform lets its internet-only customers pay 5 a month for a 4K HDR-ready connected box that will allow them to watch Netflix Amazon Prime and other.

Xfinity Flex if you dont want to pay a high cable bill you must get the Flex. The Xfinity Flex streaming TV Box supports 4K UHD streaming and provides access to 4K titles and content. On the Services tab tap the Troubleshoot button in the Flex section.

Just select Xfinity support and you will be able to speak with the next available specialist. Press xfinity on your remote. Xfinity Flex outages reported in the last 24 hours.

Hulu Spotify Prime Video etc all working fine. Its possible that the remote is facing any issues primarily due to a bad battery. Point Netflix app and click on A button from remote then you will get option system refresh and restart.


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